This is much the same as an airline booking, once the seats fill up at a certain rate then there is another rate available. They had booked a certain number of rooms and once those are gone that rate is no longer available. As you know your reservations were through a 3rd party booking with the tournament. I understand your frustration regarding rates. We would have loved to focus on other items. Our team was very busy cleaning and repairing damages caused by many of the players during the down time in areas that were not being utilized by the teams. We worked very hard to provide a great weekend for the many teams staying at the hotel. I do apologize for your recent stay with us. Thank you for providing feedback regarding your stay.
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